Terms of Use

1. Identification

This website (santalimpezastore.online) is wholly owned and operated by SANTA LIMPEZA COMERCIO DE PRODUTOS DE LIMPEZA LTDA, a Brazilian retail store registered under CNPJ 31.622.352/0001-02, with premises at Avenida João Carlos da Silva Borges, 838, Vila Cruzeiro, São Paulo/SP, CEP 04.726-001. The "store" suffix in the domain designates this as the store's dedicated customer-facing catalogue address, kept administratively separate from the accounting and financial correspondence email published on the CNPJ record with Receita Federal. By accessing this website you agree to the terms set out below. If you do not agree with any of them, please do not use this website.

2. Purpose of the website

This website exists to present the store, its catalogue outline, its opening hours and its contact details to prospective customers. It is an informational site: it does not operate a checkout, does not process online payments and does not offer accounts or user areas. Sales are made in person at the store premises in São Paulo, or by pre-arranged local delivery organised by phone or email.

3. Accuracy of the information

We make reasonable efforts to keep the content of this website accurate and up to date. Nevertheless, information published here — including product categories, opening hours during holiday periods and specific stock availability — is provided for general reference only and may change without notice. If you plan a visit for a specific item, we recommend writing or calling to confirm availability first.

4. Intellectual property

All content published on this website — including texts, structure, graphics, logotypes and source code — is protected by Brazilian and international intellectual property law and belongs to SANTA LIMPEZA COMERCIO DE PRODUTOS DE LIMPEZA LTDA. Content may be consulted and shared for non-commercial purposes provided the source is clearly identified. Any reproduction, adaptation, republication or commercial use requires prior written authorisation from the store.

5. Acceptable use

Users agree not to:

• Use the website in a way that violates Brazilian legislation or the rights of third parties;
• Submit false information through the contact form or attempt to impersonate another individual or organisation;
• Attempt to access non-public areas of the site, tamper with its infrastructure or interfere with its normal operation;
• Extract content in an automated way (scraping, harvesting) without prior authorisation.

6. Third-party links

This website may occasionally contain links to third-party websites. Those links are provided for user convenience only; we do not control the content, policies or practices of those third parties and cannot be held responsible for them.

7. Domain ownership and designation

The domain santalimpezastore.online is used exclusively by SANTA LIMPEZA COMERCIO DE PRODUTOS DE LIMPEZA LTDA. It does not correspond to a separate legal entity, franchise, licensee, reseller or affiliate. The "store" suffix in the domain designates this as the store's dedicated customer-facing catalogue address, deliberately kept administratively separate from the accounting and financial correspondence email published on the CNPJ record with Receita Federal (which is routed to the store's accounting office and is used exclusively for financial and tax correspondence). All content and communication associated with this domain are published directly by the store identified in section 1 of these terms. WHOIS records for the domain are held under a privacy proxy in line with common practice; the legal owner of the domain is the store identified above.

8. Consumer relations

Sales made at the store premises or through local delivery arranged by phone or email are governed by the Brazilian Consumer Protection Code (Law 8.078/1990) and by applicable state consumer legislation. Any complaint or request related to a specific purchase can be made in person at the store counter, by phone or in writing to the email addresses published on this site.

9. Limitation of liability

To the maximum extent permitted by Brazilian law, SANTA LIMPEZA COMERCIO DE PRODUTOS DE LIMPEZA LTDA shall not be liable for any indirect, incidental or consequential damages resulting from the use — or the inability to use — this website. Interruptions arising from maintenance, upgrades or events beyond our reasonable control do not constitute grounds for compensation.

10. Applicable law and jurisdiction

These Terms of Use are governed by the laws of the Federative Republic of Brazil. Any dispute arising from the interpretation or performance of these terms will be submitted to the courts of the Judicial District of São Paulo/SP, with express waiver of any other jurisdiction, however privileged.

11. Contact